Zapelite
WhatsApp marketing and engagement platform: broadcasts, chatbots, a shared team inbox and commerce on Meta's official API.
AI copilot, your own key
Explore ZapeliteZapeliteCampaignsDemo data
WhatsApp automation on the official API
EliteStack automates WhatsApp for UAE businesses on the official WhatsApp Business API, through Zapelite, the platform we build and run in Dubai. Bots answer and route, campaigns go out paced to Meta's limits, carts and bookings are followed up automatically, and you see what messaging costs in AED.
EliteStackWhatsApp automation · how it runsDemo data
LiveLast 60 seconds
- Customer messageReceived
- Store or booking eventReceived
- Scheduled campaignReceived
AI step
Flow · template · pace
- New item read
- Confidence checked
- Opt-out or quiet hours → hold
- Reply or routed chat
- Order, booking or payment link
- Cost per message in AED
What it does
| Task | Outcome | Channel |
|---|---|---|
| Route and answer with no-code bots | Customers reach the right team, and routine questions are answered at any hour | |
| Send broadcast campaigns | Approved templates paced to your Meta tier, with quality checks and follow-ups | WhatsApp templates |
| Recover abandoned carts | A reminder with the cart link, and recovery figures per campaign | Shopify, WooCommerce |
| Confirm bookings and appointments | Guests confirm by tapping a link, and reminders go out before the slot | |
| Send invoices and payment links | The invoice or a pay link arrives in the chat the customer already uses | WhatsApp, Stripe |
| Run department queues on one number | Sales, operations, collections and accounts share one number with separate queues | Team inbox |
From input to a record you can trust
- 01
Connect your number
Your number is connected to the WhatsApp Business Platform through Meta's embedded sign-up, and your message templates are synced from Meta into Zapelite.
- 02
Build the flows and templates
Bots are drawn in a visual builder, with hand-off to a person on any branch. Templates for confirmations, reminders and campaigns are written once and reused.
- 03
Send at a pace Meta accepts
Campaigns are paced to your messaging tier, with quality guards and retries. Opt-outs and quiet hours are respected before anything automatic is sent.
- 04
See what it costs
Analytics break messaging cost down by campaign and category in AED, alongside the conversations, orders and recoveries each one produced.
✓The review gate: anything the AI is unsure of goes to a person before it posts.
Running in our products
Case study: A car rental group on one WhatsApp inbox.
Rental Ops
Car rental operations on WhatsApp: bookings, allocation, agreements, delivery, exchanges, returns and collections.
Bot routing, Arabic and English
Explore Rental OpsRental OpsOperationsDemo data
ZapKart
Commerce for shops, restaurants and wholesalers: storefronts, QR ordering, queues, events.
Reads printed flyers
Explore ZapKartZapKartFlyer editorDemo data
What you get
A short paid discovery, then a fixed-price build, then a monthly fee to run and support it.
- Your number on the official WhatsApp Business API
- Bot flows for your main conversations, in English and Arabic
- Message templates for campaigns, confirmations and reminders
- Store, CRM or booking connections
- A cost view in AED
WhatsApp Business app on shared phones vs EliteStack
| WhatsApp Business app on shared phones | EliteStack | |
|---|---|---|
| Who can reply | Whoever holds the phone | A team inbox with assignment and routing |
| Bulk messages | Broadcast lists sent by hand | Approved templates, paced and tracked |
| After hours | Unanswered until morning | Bots answer and route, a person follows up |
| Cost | Not visible | Broken down by campaign and category in AED |
What is the WhatsApp Business API?
It is Meta's platform for businesses that message customers at scale. Unlike the WhatsApp Business app on one phone, it lets a team share a number, run bots, send approved template messages and connect WhatsApp to a CRM or store. Zapelite is our platform on top of it.
Is Zapelite an official Meta provider?
Yes. EliteStack is a Meta Tech Provider. Zapelite connects businesses to the official WhatsApp Business Platform through Meta's embedded sign-up, and message templates are synced with Meta. Your WhatsApp number and its quality rating stay on your own Meta business account.
How much does WhatsApp messaging cost in the UAE?
Meta charges per delivered message, at a rate set by the message category (marketing, utility, authentication or service) and the recipient's country. Zapelite shows that cost in AED by campaign and category, and our free WhatsApp cost calculator estimates a monthly bill before you start.
Can we keep using our existing number?
Usually, yes. Zapelite supports coexistence, where a number stays on the WhatsApp Business app while also connected to the API, with chats kept in sync between the two. Eligibility depends on the number and its history, so it is checked before anything is moved.
Will campaigns get our number blocked?
Campaigns are paced to your Meta messaging tier, with quality guards and retries, and opt-outs are honoured before anything automatic goes out. No sender can rule out blocks entirely, but sending at the pace Meta allows keeps the risk low.
Can WhatsApp connect to our store or CRM?
Yes. Zapelite connects to Shopify and WooCommerce for catalogue, cart and order messages, and to Zoho, HubSpot and Salesforce for contacts and leads. Other systems connect through the API and webhooks, so an order, booking or status change elsewhere can trigger the right WhatsApp message.
Related
Industries that use it
Products that run it
Case study
Start with one job
Opens an email to info@elitestack.ae with your sentence in it. Or WhatsApp us on +971 56 121 1011.