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AI integration with your CRM and ERP

EliteStack connects AI and automation to the systems UAE companies already run: Zoho, HubSpot and Salesforce, Shopify and WooCommerce, Outlook and Gmail, and ERPs through their APIs. Records sync without duplicates, failures are retried and logged, and an AI agent gets only the access its job needs.

EliteStackAI integrations · how it runsDemo data

What it does

TaskOutcomeChannel
Sync WhatsApp contacts and leads with your CRMOne contact in both places, linked, instead of two lists drifting apartZoho, HubSpot, Salesforce
Sync your store with WhatsAppCatalogue, carts and orders available to bots, campaigns and the team inboxShopify, WooCommerce
Hand won jobs to your ERPThe shipment, agreed rates and acceptance sent as one payloadAPI, webhooks
Send e-invoices through PeppolInvoices transmitted through your accredited service provider, with status trackedPeppol (PINT-AE)
Push workshop events to a dealer systemService status, estimates and approvals sent back to the DMS as they happenWebhooks
Let an AI agent work inside your toolsThe agent calls defined tools to book, look up or update, not a full admin loginTool calls, MCP

From input to a record you can trust

  • 01

    Start by reading

    We connect read-only first and compare what each system holds. Field mapping, IDs and duplicates are agreed before anything is written.

  • 02

    Match on a stable key

    Every synced record carries the other system's reference, so running the sync twice updates the same record instead of creating a second one.

  • 03

    Write with guards

    Outbound webhooks are signed, failed deliveries are retried, and anything that keeps failing lands in a dead-letter queue for a person, not in silence.

  • 04

    Keep an eye on it

    Each connection has an activity log and delivery history, so you can see what moved, when, and what was refused.

✓The review gate: anything the AI is unsure of goes to a person before it posts.

Running in our products

Case study: A freight inbox that writes its own quotes.

Zapelite

WhatsApp marketing and engagement platform: broadcasts, chatbots, a shared team inbox and commerce on Meta's official API.

AI copilot, your own key

Explore Zapelite
ZapeliteCampaignsDemo data
Zapelite campaign list with running, scheduled, completed and draft WhatsApp broadcasts, demo data

Vyncos

Operations software for UAE contractors, from lead to ledger: projects, AMC, VAT, WPS payroll.

AI integrated

Explore Vyncos
VyncosQuotationsDemo data
Vyncos quotations list with draft, sent, won and pending-approval quotations in AED for invented fit-out clients, demo data

Quote Desk

Turns freight enquiries and vendor rates in your inbox into UAE-ready quotations.

Reads emails and attachments

Explore Quote Desk
Quote DeskDashboardDemo data
Quote Desk dashboard with monthly enquiries, quotes and wins, busiest freight lanes and vendor response times, demo data

What you get

A short paid discovery, then a fixed-price build, then a monthly fee to run and support it.

  • A field map agreed with the owners of each system
  • The connections, built and tested against your data
  • Retry, logging and dead-letter handling
  • Scoped access for any AI agent
  • A connection log your team can read

Point-to-point scripts vs EliteStack

Point-to-point scriptsEliteStack
Running it twiceCreates duplicatesMatches on the other system's reference and updates
When a call failsFails quietlyRetried, logged, then queued for a person
AI accessA shared admin keyDefined tools with scoped tokens
VisibilityAsk the developerA connection log for each system

Questions buyers ask

Something else on your mind? Ask the people who build it.

Book a consultation

Which systems can you connect AI to?

We integrate with tools such as Zoho, HubSpot, Salesforce, Pipedrive and Odoo, Shopify and WooCommerce, Outlook and Gmail, and Google Sheets. Custom systems and ERPs connect through their APIs and webhooks. If a system has no API, we start from its exports.

Will syncing create duplicate records?

Not if it is built properly. Each record carries the other system's reference, so a repeated sync updates the same record rather than adding a second. We agree how existing duplicates are merged before the first write.

Can an AI agent change data in our CRM?

Only through the tools you allow. An agent gets defined actions, such as creating a contact or adding a note, with scoped access, instead of a full login. Destructive actions are held back from agents by default, and every action is logged.

Can you connect to our ERP?

Yes, through its API or webhooks. Quote Desk, for example, hands each won quotation to the forwarder's ERP as a job payload with the shipment details and agreed rates. We connect to the system you run rather than replacing it.

Do you support UAE e-invoicing?

Vyncos, our operations software for contractors, transmits invoices over Peppol in the UAE PINT-AE format through an accredited service provider and tracks each one's status. Under Ministry of Finance decisions, e-invoicing is mandatory from 1 January 2027 for businesses with revenue of AED 50 million or more, and from 1 July 2027 for the rest.

What happens when a connection fails?

It is retried. Deliveries that keep failing go to a dead-letter queue and show in the connection log, so a person sees them and nothing is dropped quietly. Signed webhooks let the receiving system check that a message really came from us.

Start with one job

Opens an email to info@elitestack.ae with your sentence in it. Or WhatsApp us on +971 56 121 1011.