Zapelite
WhatsApp marketing and engagement platform: broadcasts, chatbots, a shared team inbox and commerce on Meta's official API.
AI copilot, your own key
Explore ZapeliteZapeliteCampaignsDemo data
AI software that runs UAE businesses.
EliteStack builds and runs production AI for UAE companies, in Arabic and English. We run nine products of our own on it every day, from WhatsApp sales to freight quotations.
EliteStackLive traceDemo data
Input · WhatsApp, 21:47
مرحبا، أبحث عن شقة بغرفتين في دبي مارينا، الميزانية ١٢٠ ألف درهم سنوياً
“Hi, I’m looking for a 2-bed in Dubai Marina, budget AED 120k a year.”
AI agent
intent: rental enquirylanguage: Arabiclead: qualified
Output · CRM + reply
Unit2 bed · Dubai MarinaBudgetAED 120,000 / yearNext step3 viewing slots offered
Reply drafted in Arabic · agent approves before sending
- products in daily use
- 9
- languages, Arabic and English
- 2
- AI model providers, chosen per task
- 3
- pricing, with UAE VAT built in
- AED
Works with
- WhatsApp Business
- Anthropic
- OpenAI
- Google Gemini
- Microsoft 365
- Shopify
AI and automation for the work your team repeats
Every solution runs on engines already in production in our own products, so a new build starts from code that already reads UAE emails, chats and documents every day.
See all solutions- AI agentsAgents that answer, qualify, book and follow up on WhatsApp, web and phone, write back to your CRM, and hand over to a person when it matters.Runs in Zapelite, Rental Ops, Zap CRM
- AI document processingEmails, PDFs, spreadsheets and scans turned into clean records, with confidence checks, a review queue and spend caps built in.Runs in Quote Desk, Compare, TA247
- WhatsApp automationThe official Business API with campaigns, bots, catalogues and payments, and a clear view of what every conversation costs in AED.Runs in Zapelite, Rental Ops, ZapKart
- Workflow automationApprovals, reminders and hand-offs that cannot be skipped, across email, WhatsApp, CRM and ERP.Runs in Rental Ops, Vyncos, Quote Desk
- AI integrationsAI that reads and writes inside the tools you already run: your CRM, ERP, mailbox and online store.Runs in Quote Desk, Zapelite
- Custom AI softwareWhen off-the-shelf will not fit, we design, build and run it for you, on the same foundations as our own products.Runs in Vyncos, Zap CRM, TA247
Before we build for you, we build for ourselves. Every AI technique we sell already works in one of these.
Rental Ops
Car rental operations on WhatsApp: bookings, allocation, agreements, delivery, exchanges, returns and collections.
Bot routing, Arabic and English
Explore Rental OpsRental OpsOperationsDemo data
Vyncos
Operations software for UAE contractors, from lead to ledger: projects, AMC, VAT, WPS payroll.
AI integrated
Explore VyncosVyncosQuotationsDemo data
Nine products we build and run
- Quote DeskFreight quotationsTurns freight enquiries and vendor rates in your inbox into UAE-ready quotations.
- CompareInsurance comparisonMedical insurance quote comparison and brokerage CRM for UAE brokers.
- ZapKartCommerce and orderingCommerce for shops, restaurants and wholesalers: storefronts, QR ordering, queues, events.
- TA247Visa processingVisa processing platform for travel agencies: portal, operations hub, B2B agencies.
- Zap CRMPrivate CRM and workflowsA CRM and workflow platform you own: your own server, database and domain.
- ZapRetailPOS and accountingPoint of sale with double-entry books and UAE VAT for multi-branch retailers.
AI that pays for itself
Most AI pilots stall on cost and trust. Ours are built to run for years. Try the controls and watch the quotation change.
- 01
A person checks anything uncertain.
Every field the AI reads carries a confidence score. Below your threshold it waits for a person instead of posting. Move the threshold and watch the quotation change.
- 02
It reads a layout once, then stops paying.
The first time a document layout arrives, the model reads it and saves a recipe. Every later document in that layout is read from the recipe, at no AI cost.
- 03
Spend stops at a ceiling you set.
Cheap screening first, batches for work that can wait, and a hard monthly cap that pauses work instead of failing it.
- 04
Your model, your key, no markup.
We choose Anthropic, OpenAI or Gemini per task, on accuracy and cost. Many of our systems run on your own key, and you see the real bill.
- 05
It replies in your customer's language.
Arabic and English side by side, with right-to-left done properly in every screen and every message.
Quote DeskQuotation Q-2611Demo data
Re: Rates Jebel Ali → Mundra, 2×40HC
Vendor rate reply · 2 attachments · read with Anthropic
| Origin | Jebel Ali | 99% | Accepted |
|---|---|---|---|
| Destination | Mundra | 98% | Accepted |
| Equipment | 2 × 40′ HC | 97% | Accepted |
| Ocean freight | USD 1,150 / container | 94% | Accepted |
| Valid until | 15 Nov | 86% | Review |
| Free days | 14 at destination | 72% | Review |
Ocean freight, 2 × USD 1,150USD 2,300.00
Local charges, from tariffAED 1,260.00
VAT 5% on local chargesAED 63.00
VAT 0% on international freightAED 0.00
2 fields waiting for a person
Saved layout reused. AI cost for this email: AED 0.00
AI spend this monthAED 212.40 of AED 1,000.00
Thank you. Your quotation for Jebel Ali to Mundra is attached.
Work in production
Systems we built and still run for UAE companies. Client names stay private until they agree to be named.
- Logistics & freightQuote DeskRead the case study
A freight inbox that writes its own quotes
Rate requests, vendor replies and rate sheets used to be retyped into Excel and Word. Quote Desk now reads them as they arrive and drafts a quotation the customer can accept online.
Quote DeskDemo data
- Car rentalRental Ops
A car rental group run from one WhatsApp inbox
A bilingual bot routes customers to Sales, Operations, Collections and Accounts, and about 40 agents work from one inbox. Every hire, from booking to deposit release, is one record.
Rental OpsDemo data - Contracting & MEPVyncos
Contractor operations from lead to ledger
Estimating, projects, AMC visits, stock, VAT-201, Corporate Tax and WPS payroll in one system, in English and Arabic.
VyncosDemo data - Travel & visaTA247
Visa processing for a travel agency
A portal, an operations hub and B2B agency access, with passport OCR and photo checks before anything is submitted.
TA247Demo data
Built for how UAE industries work
Each industry page shows the workflows we automate there and the products behind them.
Built in Dubai, for the UAE
Arabic and English side by side, right-to-left done properly, and the compliance your accountant asks about built in: FTA VAT, Corporate Tax, WPS payroll, Peppol PINT-AE e-invoicing and PDPL.
- FTA VAT
- Corporate Tax
- WPS payroll
- Peppol PINT-AE e-invoicing
- PDPL
- Arabic right-to-left
- AED pricing
- Company
- EliteStack Technologies LLC
- Office
- Rag Tower Business Center, Al Barsha 1, Dubai
- Languages
- English and Arabic
- Markets
- United Arab Emirates, and the wider GCC
- Founder
- Binshad Kongan
- Local time in Dubai
- GST, UTC+4
Same assistant, two languages. Demo.
Can I book a service for my car tomorrow morning?
Yes. We have 9:00 and 10:30 free at Al Quoz. Which works?
هل يمكنني حجز صيانة لسيارتي غداً صباحاً؟
نعم، لدينا موعد الساعة ٩:٠٠ و١٠:٣٠ في القوز. أيهما يناسبك؟
From first call to live system
EliteStackWorkflows · FreightDemo data
Freight rate requests
Demo dataMapped
- Rate request arrives by emailRead by hand
- Vendor rates copied into ExcelRetyped
- Quotation written in WordRetyped
- Sent by the sales deskManual
What does EliteStack Technologies do?
EliteStack is a Dubai AI software studio. We build and run AI agents, AI document processing, WhatsApp automation and custom business software for UAE companies, and we make our own products, including Zapelite and Vyncos.
Who makes Zapelite?
Zapelite is built and run by EliteStack Technologies LLC in Dubai. It is a WhatsApp Business API platform for UAE businesses, with a team inbox, campaigns, no-code bots, CRM, commerce and an AI copilot that runs on your own model key.
What is Vyncos?
Vyncos is operations software for UAE contractors, built by EliteStack Technologies. It runs estimating, projects, AMC and field service, stock, finance, VAT-201, Corporate Tax and WPS payroll in one system, in English and Arabic.
Where are you based, and who do you work with?
We are in Al Barsha 1, Dubai. We work with businesses across the UAE, from SMEs to mid-market operating companies, and with clients elsewhere in the GCC.
Can you build AI that works in Arabic?
Yes. Our assistants read and reply in Arabic and English, our interfaces support right-to-left layouts, and we test tone and terminology with native speakers.
Which AI models do you use?
We are model-neutral. We choose Anthropic, OpenAI or Gemini models per task, on accuracy and cost, and many of our systems can run on your own model key.
How do you keep AI costs under control?
We screen cheaply before reading in full, reuse what the AI has already learned, batch work that can wait, and set hard spend limits that pause work instead of failing it.
Where is our data stored, and is it secure?
Each client's data is isolated, and some of our platforms run as a dedicated instance per client. Data is stored in a UAE cloud region by default. Text sent to an AI model for a task is processed by that provider, which may be outside the UAE, within the transfer rules of the UAE PDPL.
Can you connect AI to our CRM, ERP or online store?
Yes. We integrate with tools such as Zoho, HubSpot, Salesforce, Shopify and WooCommerce, and with custom systems through APIs and webhooks.
How long does a project take, and how is it priced?
Timing and price depend on the workflow, its volumes and the systems it touches, so we set both in a short paid discovery. The build is then a fixed price, and the running system has a monthly fee for hosting, support and improvements. You keep the written plan either way.
Start with one job
Opens an email to info@elitestack.ae with your sentence in it. Or WhatsApp us on +971 56 121 1011.